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The legal system can be a complex and overwhelming experience for many clients, and at Shan Potts Law Offices, we understand this reality. Our primary goal is to provide you with a comprehensive understanding of our objectives and performance indicators, ensuring that we work together to achieve your legal goals with transparency and empathy. Trust is a core value of ours, and we are dedicated to maintaining it through our unwavering commitment to your needs and priorities. As your partner, we will navigate the legal system together, with your best interests at heart.

Metrics and Goals


Empathy and Compassion

We at Shan Potts Law Offices approach clients with empathy and compassion because we understand that legal matters often involve significant personal and emotional aspects. This helps us to build trust and establish a strong attorney-client relationship. We listen actively, show sensitivity to clients' needs, and provide support during challenging times.

Shan Potts teaching college students


Client-Centric Commitment

We have a duty to put clients' interests first. This means diligently working to achieve the best possible outcome for the client within the bounds of the law. We provide competent and zealous representation, advocate for our client's rights, and ensure that the clients are well-informed about their legal options and the progress of their cases.

Shan Potts ​Client-Centric Commitment


Confidentiality and Trust

Confidentiality is a fundamental duty of attorneys and we at Shan Potts Offices safeguard all client information and communications, ensuring that privileged and sensitive information remains confidential. This duty extends even beyond the attorney-client relationship and applies indefinitely. 

Shan Potts having lunch with the client


Ethical Conduct

We adhere to the highest standards of ethical conduct. This includes maintaining honesty, integrity, and professionalism in all dealings with clients, opposing parties, and the court. We avoid conflicts of interest, represent our clients diligently, and refrain from unethical or dishonest practices. Upholding ethical standards is essential to the integrity of our legal profession.

Shan Potts at Award ceremony


Community Impact

Attorneys have a broader responsibility to the community at large. At Shan Potts Law Offices, we use our legal skills to promote justice, fairness, and the rule of law in society. This may involve pro bono work, advocacy for social justice causes, or participating in community outreach programs. We make a positive impact on communities by contributing our legal expertise to address pressing issues.

Shan Potts with Gavin Newsom

Our Promise

We pledge to always put the community first. That means being leaders in legal, social, and economic sustainability.

At Shan Potts Law Offices, we are committed to providing our clients with the highest level of professionalism, ethics, and dedication. As your legal representatives in the United States, we take our commitment to you seriously and strive to maintain the highest standards in our practice. Our responsibilities are not simply a legal obligation, but rather a testament to our unwavering dedication to serving your legal needs with efficiency and accountability.

Shan Potts spending time at School with the kids
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